Your utility bill in Sundre covers natural gas, water, sewer, waste and recycling service.
For consumer questions or assistance with utility matters, contact the Alberta Government's Utilities Consumer Advocate website.
Present Deployment of Fibre Optics
Xplornet Communications has been working with the Town of Sundre to ensure the successful deployment of a comprehensive fibre-to-the-premise network throughout town. The deployment is happening now. To ensure that construction is unimpeded - particularly on individuals' private properties where trenching is required - please visit xplornet.com/fibrecoming to provide your consent to have the fibre optic connection made to your property.
There are a number of internet service providers operating in Sundre. Below are four of them, be sure to do your own research to determine if there are any others to choose from. Note that Bell and Shaw do not operate out of Sundre.
Airenet Tel: 403-556-6315
CCI Wireless Tel: 1-888-240-2224
Telus Tel: 1-888-811-2323
Xplornet Tel: 1-877-969-3152
The Town of Sundre distributes and manages its Natural Gas utility. The Town began providing Natural Gas to the community in 1962, and is a member of the Federation of Alberta Gas Co-ops. This enables the Town to provide consumers with a stable and competitively priced gas supply.
Flat Rate Distribution Charge: $26.00/month
Consumption Charge: Natural Gas Cost plus $1.45/GJ
Gas System Improvement Charge: $0.21/GJ
Government of Canada – Federal Fuel Charge on Natural Gas effective January 1, 2021
The Greenhouse Gas Pollution Pricing Act Regulations (Alberta), Part 1 (SOR/2019-294), sets-out rates for all fuel types purchased in our province. Rates charged in 2021 will be applied to monthly Town of Sundre utility bills for natural gas consumption as follows:
January 1, 2021 through March 31, 2021- $1.57 per Gigajoule + GST
April 1, 2021 through March 31, 2022 -$2.10 per Gigajoule + GST
A full schedule of rates by fuel type and year is available at:
https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/fcrates/fuel-charge-rates.html
The Greenhouse Gas Pollution Pricing Act Regulations (Alberta), Part 1 (SOR/2019-294), sets-out rates for all fuel types purchased in our province. Rates charged in 2021 will be applied to monthly Town of Sundre utility bills for natural gas consumption as follows:
January 1, 2021 through March 31, 2021- $1.57 per Gigajoule + GST
April 1, 2021 through March 31, 2022 -$2.10 per Gigajoule + GST
A full schedule of rates by fuel type and year is available at:
https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/fcrates/fuel-charge-rates.html
The Town's water utility infrastructure is comprised of over 18.9 kilometers of water mains, two source wells, two reservoirs and a water treatment plant (construction completed in 2011). The water treatment plant provides safe drinking water for domestic, commercial, industrial and emergency use. The quality and quantity of Sundre's water exceeds fire-fighting demands, applicable health standards and operates under an Alberta Environment Approval. The water treatment plant is owned by the Town of Sundre and operated by Town of Sundre.
Flat Rate Distribution Charge: $21.50/month
Consumption Charge: $2.25/cubic meter
Storm Water Charge: $5.25/month
The wastewater infrastructure is comprised of over 18.1 kilometers of sewer mains, a three-cell aerated lagoon system and five lift stations. The municipality is also responsible for all lateral connections from the sewer main to the property line. The Town collects and treats an average of 1800 cubic meters a day at the lagoon.
Flat Rate Distribution Charge: $21.50/month
Consumption Charge: $1.35/cubic meter of metered water
The waste removal & recycling program is managed by Sundre's Operations Department; however, it contracts Environmental 360 to provide Garbage and Compost pick-up services for the Town and to operate the Eco-site/Transfer Station and the recycling centre.
Residential Flat Rate: $25.65/month
Commercial users: Direct Contract with private service providers.
Residents are not required to use the companies listed below. It is recommended that consumers research to determine which electricity company will work best for their needs.
Bullfrog Power Toll Free Tel: 1-(877)-360-3464
Direct Energy Toll Free Tel: 1-(866)-374-6299
Enmax Toll Free Tel: 310-2010
Epcor Toll Free Tel: 310-4300
Just Energy Toll Free Tel: 1-(855)-387-6071
Mountain View Power Toll Free Tel: 1-(877)-403-0259
For your TV entertainment needs, research available satellite tv companies to find out which company works best for you and your family. The most common companies in Sundre include Bell, Shaw & Telus.
Residential and Commercial areas in Sundre all have access to Telus land lines.
With advancements in technology and your rights as a consumer, you have alternate options available to you through other communication methods and companies.
Contact Telus Toll Free Tel: 310-2255